Our bubble tea machines are covered by a one year warranty. With proper cleaning and maintenance, your machine should last for many years. If you experience any problems with your machine, please first download our error guides to try to solve the problem. Most problems have a simple solution and can be fixed in 5 minutes or less. If you are still having problems with your machine, please take a short 10 second video of your problem and send it to us so we can help you fix it.
We will work with you to help fix your bubble tea machines. The easiest way to fix them is to first check our error guides and see if there is a simple solution. 99% of the time there is a simple solution to the problems. If you can’t find the solution to your problem, we will help you fix the problem through video support and we can send spare parts if necessary.
Setting Up Your Machines:
Single Serve Snow Ice Machine PDOJ-M
The most common Sealer Machine Errors are:
Sealer Film Error – How to Install Sealer Film
Error 07 – Safety Button/Door Error
Click Here to Download Our Error Guides:
Fructose Dispenser Cleaning and Trouble Shooting
Sealer Machine Cleaning and Trouble Shooting