Frequently Asked Questions
Bubble Tea Machines
How can I buy a bubble tea machine?
You can purchase directly from our website with a credit card or PayPal.
How much is shipping?
Shipping is free to the US, Canada, Australia and most of Asia!
Shipping to other countries is $100.00
How long does shipping take?
We ship our packages fully insured and you will receive a USPS tracking number.
You will usually receive your machine in about 1 week. Custom machines will take about 2 weeks.
What happens if a machine is damaged during shipping?
All of our machines are fully insured.
What is UL Certification?
UL Certification is used in the USA for electrical equipment compliance.
You can read more about it here:
Is there a warranty?
Yes, most of our bubble tea machines have a 1 year manufacturer’s warranty.
We will also provide Video Support for you after you purchase a machine.
What happens if a machine stops working?
99% of problems have a simple solution. We have an operation manual with trouble shooting and we also offer Video Support to get your machine working again.
What is error E07?
This is the most common error. All you need to do is push in or turn the red safety switch.
Watch the video here:
Do you offer bubble tea training?
Right now we do not offer bubble tea training. But we do have a free course on how to open a bubble tea shop, please click here to receive our wholesale catalog and information.
Do you offer wholesale products?
Yes, you can receive our catalog here:
Do you have custom cups and sealer film?
Yes! Please click here for more info:
Where are you located?
BUBBLETEAOLOGY, INC. is registered in the US and we also have an office in Taiwan.
Bubble tea machines are all shipped from Taiwan(where they are made) so we can give you the lowest price.
Still have a question?
Contact us with the form below!