Bubble Tea Machines have free shipping to the US, Canada, Australia and most of Asia!

Shipping to other countries is $50.00 – $100.00 USD.

We ship our Bubble Tea Machines directly from Taiwan to the US and other countries around the world.  We only carry top of the line Bubble Tea Machines made in Taiwan by industry leading manufacturers.  We don’t carry cheap knockoffs because we believe that when your business is on the line, quality cannot be sacrificed.

Shipping directly from Taiwan means you get genuine products at a lower price than most Bubble Tea Suppliers can offer.  This is because we only need to ship our products once and don’t need to store them in a warehouse in your home country.

We ship using Registered Air Mail that comes with a DHL or USPS tracking number and Fully Insure all packages.

Your machine will arrive in about 3-5 working days.  Custom Machines take 2 weeks for produciton and 3-5 days for shipping.

bubbleteaology dhl

Custom Products and Ingredients are shipped by sea freight (FOB Shipping).  

FOB means Free On Board. FOB covers the local fees in Taiwan, necessary export documents and
loading costs onto the ship.

Your company will then be responsible for paying the sea freight, import fees and the final trucking fees to
your final destination.

We have local import coordinators you can use to help you will this process.


Returns and Refunds

14 Day Return Policy on Bubble Tea Machines.

Due to the weight of the products, returned products are subject to a 20% restocking fee, buyer is also responsible for the shipping.

Cancelled orders are subject to a 5% processing fee.

All of our products are tested to make sure they’re working before they are shipped to you.

We are not responsible for any import taxes that your country may have.

No returns on custom prodcuts or wholesale ingredients.


Warranty Info

Bubble Tea Machines come with a 1 Year Manufacturer Warranty and 3 Years of BubbleTeaology Video Support.

Please maintain your sealing machines as per the instructions in the operation manual.

99% of problems can be fixed simply by diagnosing the error code.  Due to the lack of Bubble Tea Machine repairmen in the US, we will provide video repairs and diagnostics to get your machine working again!

Warranty Information

How to Fix Your Machine


Please contact us with any questions or concerns: